Welcome to DIAMD! Changes to the way you access your NamUs Account
Registered NamUs users will now use a new platform to login to NamUs. DIAMD (Digital Identity and Access Management) is the Office of Justice Program’s (OJP’s) universal identity provider. DIAMD brings enhanced security features to the NamUs platform. To learn more about DIAMD, click the link HERE!
The NamUs database contains visual images and text-based material to help facilitate identifications in missing and unidentified persons cases. Some NamUs content may be graphic or offensive and may not be appropriate for all viewers.
NamUs is in the process of transitioning to our new staffing model. We appreciate your patience as we update all NamUs processes. For any questions or concerns, please visit the Contact Us page and select your Regional Support option. Learn more about our new staffing model.
NamUs is managed by RTI International in Research Triangle Park, NC, and is administered by the National Institute of Justice, in Washington, DC.
Need help or have a question?
First Steps:
- If you want more information about a NamUs case, click “Contacts” within the case record in NamUs to see the investigating agency and points of contact.
- Review our FAQs and User Guides.
Next Steps:
Use the form below to submit an inquiry to the NamUs team. Review the options in the “Nature of Inquiry” field to ensure your submission reaches the correct group. Please use:
- “Case Assistance” for help with case creation or inquiries related to existing cases. Note that the creation of a missing person’s case requires an active missing person’s report with law enforcement.
- “DIAMD Account Assistance” if you need help to register a new account, password help, have questions about how to update your DIAMD account information, can’t login, or need help with multi-factor authentication.
- “NamUs Account Assistance” if you need help with sponsorships and professional information, your permissions in the system, or help to recover a disabled account.
- “IT Support” if you encounter a bug or there is a system outage.