Lifecycle of a Case: Stages of Support and Investigative Resources

Case Entry    Development    Investigative Support    Resolution    Archival

Case Entry and Development: Regional System Administrators (RSA)

The RSA Team plays a crucial role in maintaining the integrity, security, and effectiveness of the NamUs database by:

• Ensuring Case Completeness
• Protecting Sensitive Data
• Verifying & Authorizing Case Publication
• Publishing Cases
• Ongoing Case Monitoring & Updates

Investigative Support:The Cold Case Advisory (CCA) Team

The CCA Team supports case resolution by:

• Engaging Agencies for Biometric Enhancements
• Triaging Forensic & Analytical Service Requests
• Providing Tailored Technical Assistance
• Conducting Full Cold Case Reviews

Once a Case is Resolved --

The RSA Team Ensures:

• Compassionate and Comprehensive Case Closure
• Thorough Resolution Review

The CCA Team Provides:

• Biometric Verification & Documentation
• Agency Feedback & Process Improvement
• Enhanced Investigative Strategies